Terms of Service

1. Acceptance of Terms

By accessing and using VisitUffizi.com, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.

We reserve the right to modify these terms at any time. Your continued use of the website after changes constitutes acceptance of the updated terms.

2. Website Purpose and Nature

VisitUffizi.com is an independent travel information and booking website operated by Florence With Locals S.r.l. that provides:

• Information about the Uffizi Gallery in Florence, Italy
• Travel tips, visitor guides, and artwork information
• Uffizi ticket products sold directly by Florence With Locals S.r.l., and links to third-party partners for guided tours
• Advertising through Google AdSense
• We are NOT affiliated with, endorsed by, or officially connected to the Gallerie degli Uffizi, the Italian Ministry of Culture, or the city of Florence.

3. Ticket Sales by Florence With Locals S.r.l.

Uffizi Gallery ticket products offered on this website (for example the reserved timed-entry ticket with digital guide-book app, or with audio guide) are sold directly by Florence With Locals S.r.l., the operator of this website, through its own online checkout (powered by Bokun). When you purchase one of these products, your contract is with Florence With Locals S.r.l., which is responsible for booking confirmation, fulfilment, customer service, cancellations and refunds in accordance with the booking conditions shown at checkout and applicable Italian consumer law (Codice del Consumo, Legislative Decree 206/2005).

Florence With Locals S.r.l. is an independent travel agency and is NOT the Uffizi Galleries' official ticket office. Museum tickets at the base price are available from the museum's own service (b-ticket.com/uffizi). Our ticket products include additional services (reservation handling, digital guide content and customer support) and are priced accordingly; the price shown is the total price including these services.

4. Tour Bookings via Partners and Affiliate Commissions

Guided tours and certain other experiences on this website may be booked through third-party partners such as GetYourGuide, Tiqets or Viator. When you click such a link you are redirected to the partner's website; your contract is with that partner (or the tour operator it represents) and the partner's terms and conditions apply. We are not responsible for fulfilment, refunds, cancellations or customer service for bookings made with partners.

VisitUffizi.com participates in these partners' affiliate programmes and may earn a commission on bookings made through such links, at no additional cost to you. Prices on partner sites may differ from the museum's official prices.

5. Content Accuracy

We strive to provide accurate and up-to-date information about the Uffizi Gallery, including:

• Opening hours and ticket prices
• Exhibition and artwork information
• Visitor guidelines and museum policies
• Directions and accessibility information
• However, information may change without notice. We recommend verifying critical information (opening hours, ticket availability, COVID-19 policies) directly with the official Uffizi Gallery website before your visit.
• We are not responsible for inaccuracies, outdated information, or changes made by the Uffizi Gallery after publication.

6. Intellectual Property

The content on VisitUffizi.com, including text, images, graphics, logos, and design, is protected by copyright and other intellectual property laws.

Artwork images displayed on our website are in the public domain or used under fair use provisions for educational and informational purposes. We do not claim ownership of artwork images.

You may not reproduce, distribute, modify, or republish content from this website without prior written permission, except for personal, non-commercial use.

7. User Conduct

You agree NOT to:

• Use the website for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems
• Transmit viruses, malware, or harmful code
• Scrape or harvest content using automated tools
• Impersonate another person or entity
• Interfere with website functionality or other users' access

8. Third-Party Links

Our website contains links to third-party websites (ticket vendors, tour operators, official Uffizi website). These links are provided for convenience.

We are not responsible for the content, privacy practices, or terms of service of third-party websites. Your interactions with these sites are at your own risk.

9. Disclaimer of Warranties

VisitUffizi.com is provided "as is" and "as available" without warranties of any kind, either express or implied.

We do not guarantee that the website will be error-free, uninterrupted, secure, or free from viruses. We make no warranties regarding the accuracy, reliability, or completeness of content.

10. Limitation of Liability

To the fullest extent permitted by law, VisitUffizi.com and its operators shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

• Use or inability to use the website
• Reliance on information provided on the website
• Bookings made through affiliate partners
• Unauthorized access to your data
• Errors, omissions, or inaccuracies in content

11. Indemnification

You agree to indemnify and hold harmless VisitUffizi.com and its operators from any claims, damages, losses, or expenses (including legal fees) arising from your use of the website or violation of these terms.

12. Advertising

Our website displays advertisements through Google AdSense. We do not control ad content and are not responsible for advertiser claims or products.

Ad blockers may affect website functionality. We rely on advertising revenue to maintain this free resource.

13. Governing Law

These Terms of Service are governed by the laws of the jurisdiction where the website operator is based, without regard to conflict of law provisions.

Any disputes shall be resolved in the courts of that jurisdiction.

14. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.